Software Litigation

Our Approach To Litigating Software Implementation Failures: Who Are Our Ideal Clients?

The Problem: Small and Mid-Sized Companies Cannot Afford to Litigate Their Failed Software Implementation Project.

“It is believed that as many as 29 percent of all ERP implementations end up failing.” (source)

Many of these failures are high profile; and they receive a great deal of attention in the tech world. Spectacular failures often happen after a spectacular amount of money has been spent on products and services. When the company’s out-of-pocket expenses have been in the tens of millions (licensing fees, maintenance costs and implementation services), investing in a protracted litigation with giants like SAP, IBM or Accenture, and alleging damages in the hundreds of millions of dollars, makes sense.

To read about one such giant case, click here. Because of the economics of the situation (high expenses and large damages models), the decision to pull the trigger on litigating is relatively easy and there are only a handful of firms from which to choose for counsel.

The Solution:

Shapiro Litigation does not specialize in massive software implementation failure cases.

Rather, we are focused on those companies whose out of pocket costs are much lower, but who are nevertheless victims of pre-sales fraud or breach of contract.

These companies need an economically viable way of litigating claims. To do this, Shapiro Litigation Group offers alternative fee arrangements and partners with:

  • Thomas K. Ryan, a software implementation specialist with more than 30 years of experience in the field; to read about Tom, click here;
  • Scott Bayley, the founder of Accumyn Consulting, a damages expert who has testified in failed software implementation cases; to read about Scott, click here.
  • A2L Consulting, one of the country’s leading jury consulting firms, with experience advising clients in software litigation cases, by identifying case themes and effective narratives and the use of compelling graphics; to read about A2L, click here.

The firm can also make introductions to litigation funding firms.